Great Ocean Road Small Group Eco Tour
The package begins with a full-day journey along one of the world’s most spectacular coastal drives. Departing Melbourne in the morning with select hotel pick-ups, the small group eco tour (maximum 24 guests) heads south-west along Victoria’s Surf Coast. Morning tea is included.
The route takes in picturesque seaside townships and stunning beaches as you follow the coastline carved into the cliffs above the Southern Ocean. Your guide brings the history of this road to life – built by returned soldiers after World War I, it remains the world’s largest war memorial. The audio guide, available through the Go West Tours app in 16 languages, adds further depth for non-English-speaking travellers.
The afternoon belongs to the Shipwreck Coast. Loch Ard Gorge tells the harrowing story of the clipper ship Loch Ard, which ran aground in 1878 – only two of the 54 people aboard survived. The gorge itself is dramatic, with towering limestone cliffs framing a narrow inlet. Then the 12 Apostles. These limestone stacks rising from the Southern Ocean are Victoria’s most photographed landmark, and seeing them in person is genuinely different from any photograph. National Park entry fees are included.
Keep an eye out for wild koalas along the route – sightings are common in the Otway region. The tour returns to Melbourne between 20:30 and 21:30.
Trade tip: The Great Ocean Road is the most requested day tour from Melbourne for good reason. The multilingual audio guide and Discovery Clips (brief explainer videos available in 17 languages) make this product particularly strong for non-English-speaking source markets. Morning tea and National Park entry fees are included, which simplifies quoting. The return time is late, so plan accordingly if clients have dinner reservations.



Phillip Island Penguin Parade Small Group Eco Tour
Day two is automatically scheduled for the day after the Great Ocean Road tour. Again departing from Melbourne with select hotel pick-ups, this full-day small group eco tour heads south-east toward Phillip Island.
The first stop is Brighton Beach to see the colourful bathing boxes – 82 heritage-listed beach huts lining the foreshore, each painted in distinctive designs. It is one of Melbourne’s most iconic photo opportunities and a gentle start to the day.
From Brighton, the tour continues to a multi-award-winning Wildlife Conservation Park (Moonlit Sanctuary) where travellers can meet and view native Australian animals in a natural bushland setting. Koalas, kangaroos, wallabies, wombats, dingoes, and a range of native birds. Entry is included. This is a hands-on encounter rather than a walk-past-the-enclosure experience.
The tour then crosses onto Phillip Island for the headline event. As sunset approaches, hundreds of little penguins – the world’s smallest penguin species – emerge from the surf and waddle up the beach to their burrows. It is genuinely magical. The Penguin Parade ticket is included in the package. The tour returns to Melbourne between 21:00 and midnight depending on the season (penguin arrival times vary with sunset).
Trade tip: The late return time on this tour is seasonal and can be very late in summer. Brief your clients accordingly, particularly if they have early departures the following morning. The Brighton Beach Boxes stop at the start of the day gives clients an iconic Melbourne photograph without needing to arrange a separate visit. Moonlit Sanctuary entry and Penguin Parade tickets are both included, so there are no additional costs to factor in on the day.


Melbourne City Discovery Tour – Complimentary
The third component of this package is a half-day Melbourne City Discovery Tour, included at no extra charge. Clients can choose any available date for this tour, which gives useful flexibility when building itineraries – it can sit before the two day tours, after them, or wherever it fits best.
Note that this tour does not include hotel pick-up. The meeting point is the corner of Flinders and Market Street, next to the Immigration Museum (400 Flinders Street). Morning and afternoon departures are available. The morning tour finishes around 12:30 to 13:30 (seasonal), and the afternoon tour wraps up at approximately 17:45.
The tour covers Melbourne’s enchanting gardens, captivating arcades, and hidden laneways that have made the city famous for its street art and cafe culture. Travellers visit the legendary Melbourne Cricket Ground (MCG) forecourt and the Shrine of Remembrance. It is a solid orientation for clients who are new to Melbourne and want to get their bearings quickly.
The audio guide is available through the Go West Tours app in 16 languages, and Discovery Clips – brief explainer videos with additional insights about various parts of the tour – are available in 17 languages. Clients should download the app before departure or use the complimentary onboard Wi-Fi. They will need to bring their own headphones.
Trade tip: The complimentary city tour is a strong selling point when positioning this package to your clients. It effectively gives them three days of guided touring for the cost of two. The flexible date selection means you can slot it in wherever it works within a broader Melbourne itinerary. For clients arriving from long-haul flights, the half-day city tour on arrival day is a good way to ease them in before the longer Great Ocean Road and Phillip Island days.


Package Inclusions at a Glance
This three-day touring package bundles together the key Melbourne day tour experiences with a straightforward set of inclusions. Here is what your clients receive:
- Select hotel pick-ups and drop-offs within Melbourne City for the Great Ocean Road and Phillip Island tours
- Audio guide available in 16 languages via the Go West Tours app
- Discovery Clips – brief explainer videos in 17 languages providing additional insights
- Passionate and professional English-speaking guide on all tours
- Air-conditioned coach with upgraded seating and complimentary onboard Wi-Fi
- Great Ocean Road Tour: Morning tea and National Park entry fees included
- Phillip Island Tour: Penguin Parade ticket and Moonlit Sanctuary entry included
- Melbourne City Discovery Tour: Complimentary half-day tour (no hotel pick-up – meeting point at corner of Flinders and Market Street)
Food and drinks are not included beyond the morning tea on the Great Ocean Road day. Designated stops for lunch and dinner are built into the Great Ocean Road and Phillip Island tours where clients can purchase meals or bring their own.
Trade tip: The included entries and tickets simplify your quoting. There are no hidden add-ons required. The multilingual audio guide and Discovery Clips make this package particularly easy to sell into non-English-speaking markets – your clients get the narrative in their own language without needing to arrange a specialist guide.

Extend the Melbourne Experience
This three-day package covers the two most requested day tours from Melbourne – the Great Ocean Road and the Phillip Island Penguin Parade – plus a city orientation. But it also works well as a foundation to build on.
For clients with additional time in Melbourne, consider pairing this package with complementary day tours:
- Puffing Billy & Redwood Forest Tour – Ride the century-old steam train, wander the tranquil Redwood Forest, and finish with wine tasting in the Yarra Valley. Approximately 10 hours.
- Puffing Billy & Penguin Parade Tour – Combines the iconic steam train with the Penguin Parade in a single long day (14 to 17 hours). A good option for clients who want both experiences but have limited days.
- Lake Mountain Winter Wonderland Snow Tour – Seasonal winter product featuring snow play at Lake Mountain, Steavenson Falls, and the Yarra Valley Chocolaterie. Approximately 11 hours.
AABH can build these additional days into a customised Melbourne touring programme alongside accommodation, transfers, and connections to other Australian destinations.
Trade tip: The Great Ocean Road and Phillip Island are the non-negotiables for most first-time Melbourne visitors. Once those are locked in, the Puffing Billy and Yarra Valley combination is the strongest add-on – it appeals across demographics and gives clients a taste of the Dandenong Ranges and wine country. For winter travellers, the Lake Mountain snow tour fills a day with something genuinely unexpected for visitors from tropical source markets.

Booking & Operational Details
Here is what you need to know when building this product into client itineraries:
Tour scheduling: The Great Ocean Road tour is booked on the date selected at checkout. The Phillip Island Penguin Parade tour is automatically booked for the following day. These two dates cannot be swapped. The Melbourne City Discovery Tour can be scheduled for any available date.
Hotel pick-ups: Select hotel pick-ups are available for the Great Ocean Road and Phillip Island tours only. Not all hotels are serviced – confirmed pick-up details are emailed after booking. The Melbourne City Discovery Tour meets at the corner of Flinders and Market Street next to the Immigration Museum (400 Flinders Street).
Return times:
- Great Ocean Road: 20:30 to 21:30
- Phillip Island Penguin Parade: 21:00 to midnight (seasonal, varies with sunset)
- Melbourne City Discovery: Morning tour finishes 12:30 to 13:30 (seasonal); afternoon tour finishes 17:45
Group size: Maximum 24 guests per tour departure.
Languages: Tours are conducted in English. Audio guides in 16 languages and Discovery Clips in 17 languages are available via the free Go West Tours app. Clients should download the app before departure or use the complimentary onboard Wi-Fi. Headphones are not provided.
Weather: All tours operate rain or shine.
Trade tip: The consecutive-day scheduling for the Great Ocean Road and Phillip Island tours means you need to plan the client’s Melbourne stay around those two locked dates. The flexible city tour date gives you room to manoeuvre. AABH can assist with accommodation bookings through our AABH Hotels platform and coordinate transfers to ensure everything connects smoothly.

16-Language Audio Guide & 17-Language Discovery Clips
One of the standout features of this touring package for the travel trade is the built-in multilingual support. Every tour includes access to audio guides in 16 languages through the free Go West Tours app. No specialist language guides needed. No surcharges.
On top of that, Discovery Clips – short explainer videos providing additional insights about key stops and landmarks – are available in 17 languages. Clients access these on the day of the tour through the app or onboard Wi-Fi.
This matters because it removes one of the biggest barriers to selling Australian day tours into non-English-speaking source markets. Chinese, Japanese, Indian, Middle Eastern, and South East Asian travellers all get the full narrative experience without relying solely on an English-speaking guide.
Clients need to download the Go West Tours app before departure or use the complimentary onboard Wi-Fi. They should bring their own headphones.
Trade tip: For agents working the China, Japan, India, or Middle East markets, the multilingual capability is a genuine differentiator. It means you can confidently sell this product to FIT clients who have limited English. The Discovery Clips add visual context that goes beyond a standard audio guide. When pitching this package, lead with the language support – it answers the question your clients are already asking.
How AABH Supports Your Booking
Australia and Beyond Holidays can incorporate this three-day touring package into broader tailor-made itineraries for your clients. Here is how we add value beyond the tours themselves:
- Accommodation: Book Melbourne hotels through our AABH Hotels platform at competitive wholesale rates. Real-time availability, net AUD pricing, and flexible payment options.
- Transfers: We can arrange airport transfers and any additional Melbourne transport requirements through our FIT/HELiO booking platform.
- Itinerary integration: This package sits naturally within a broader Australian programme. We can connect it to Sydney, the Great Barrier Reef, Uluru, Tasmania, or New Zealand through our subsidiary New Zealand and Beyond Holidays (NZABH).
- ADS compliance: For Chinese group travellers under the Approved Destination Status scheme, AABH can build ADS-approved itineraries incorporating these Melbourne day tours.
All bookable through AABH at wholesale trade rates. Contact our team at enquiries@aabh.com.au to discuss how this fits your clients’ plans, or access our FIT/HELiO platform and AABH Hotels engine for real-time availability.
Trade tip: This touring package works best when it is part of a complete Melbourne programme – accommodation, transfers, tours, and onward connections all handled by a single inbound partner. That is what AABH does. It saves you coordinating multiple suppliers and gives your clients a seamless experience with one point of contact if anything changes on the ground.

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